Delivery And Shipping

Shipping time
The goods will be shipped to the customer in the shortest possible time, usually the goods are shipped to the customer in 24-48 hours (working days) from the confirmation of the order (unless otherwise specified).
In time of national and collective holidays of our delivery partners, the shipping time might extend. The delivery can be delayed, for more information, please contact our customer support.

Delivery method
Delivery is made within 24-48 hours of shipment. The package will be delivered to the address you provided when ordering by land.

Costs
Shipping is FREE for orders over 300€. The costs are calculated based on the weight of the package.

Courier
Shipments are carried out by DHL, DPD, HP (Croatian Post) or in some cases by private couriers.

Recieving an email
If your purchase is successful, you will receive an order confirmation email with a list of products ordered, the price and shipping address.

Lost Package
If you do not receive the goods within one week of your shipping confirmation email, please notify our customer service by email or by calling the number.
Where your package is located
Once the shipment has left, you will receive an email with a tracking number, which will keep you informed about the status of the shipment.
Don Iron will in no case be liable for any in-conventional events, due to long delivery times or failure to deliver items that are indicated as not immediately available.

Please be aware:
The vehicles of the delivery services do not always have a ramp to assist you in unloading your ordered equipment. You may need to unload the pallet (s) by hand from the truck. In case you refuse to do so and refuse the goods, you are not entitled to a full purchase cost reimbursement but only a refund for the equipment purchased.
You will have to pay the shipping costs both ways. In case of advance arrangement and additional payment we can provide a transport vehicle with a ramp.

Team Behind DON IRON

CEO/Founder (Fitness Enthusiast, Visionary, E-Commerce Veteran)
Alen Alihodžić
Senior Industrial Designer
Senior Industrial Designer (Sensei, Mentor, The Answer For Every Problem)
Jurica Gotal
CMO/Marketing Virtuoso (Graphic Design, Videographer, Photographer,)
Jasmin Jasko Alihodžić

Company Info:
Name: Don Iron d.o.o.
Adress: Josipa Jurja Strossmayera 62
Zip Code: 44000
City: Sisak
State: Croatia
OIB: 41867417151
MB: 05245907
 

contact us

+385 99 3517 719